A full range of features that save you and your agents time
Improve Support Efficiency With Innovative Tools
Manage all conversations and users in a shared area, and forget everything else. From here on out, it’s just you and the customer – happily connected by Support Board. Ready to get started?
Support
- Manage conversations
- Knowledge Base Articles
- Message Editor
- Saved Replies
- Departments
- Notifications
- Queue
- Routing and Agent Assignment
- Email Piping
- Omni-Channel
- Translations in Real time
- Smart Reply
- Message Rewriting
- Spelling Correction
- Speech Recognition
- Direct message
- Reports
- Agent ratings
- Tickets
- Offline Message
- More Features